Last Updated: 12/04/2024
Issued by SMA-Flax Techinnovate Pvt. Ltd.

By visiting our website at https://flax.co.in or purchasing any product from SMA-Flax TechInnovate Private Limited, you agree to the Terms below.

Please read them carefully.

1. Introduction

These Terms of Service explain the rules for using the website, buying products, and interacting with SMA-Flax Techinnovate Pvt. Ltd.
By using the website or placing an order, you agree to follow these Terms.

If you do not agree, please do not use the website.

2. Our Services

SMA-Flax Techinnovate Pvt. Ltd. manufactures and sells:

• NFC products
• Acrylic and metal plates
• Table stands
• QR + NFC hybrid products
• Custom branding items
• Business identity products

Products are available for purchase through our website and other official platforms.

3. Eligibility

To use our website or purchase products, you confirm:

• You are at least 18 years old
• You have the legal right to enter into agreements
• You are using the website in compliance with all applicable laws

If you represent a company, you confirm that you have authority to act on its behalf.

4. Accounts and Registration

Some parts of the website may require account registration.

When creating an account:

• You must provide accurate information
• You must keep your password secure
• You are responsible for all actions under your account

If your account is compromised, contact us at contact@support.flax.co.in immediately.

5. Payments

Before completing an order, all prices, taxes, and charges will be shown to you.
All payments must be completed using accepted payment methods.

We reserve the right to update prices at any time.

For international buyers, duties and taxes may apply based on your country.

6. Orders, Shipping, and Delivery

• Orders are processed after successful payment
• Shipping charges are shown at checkout
• Delivery time varies by location
• All products are shipped to the address you provide

We do not take responsibility for delays caused by logistics partners.

7. Returns and Refunds

We accept returns only in the following cases:

• The product is defective
• The product arrived damaged
• There is a manufacturing fault

If your product qualifies, report it within 30 days.

We do not accept returns for:

• Customised products
• NFC-encoded items programmed for your business
• Items damaged by misuse or mishandling

Approved refunds will be issued to the original payment method.

8. Product Customisation

Many of our products include custom printing, branding, NFC programming, and shape or size changes.

You are responsible for:

• Providing correct logos, spelling, designs, and links
• Approving final proofs before production

Once approved, customised orders cannot be changed or refunded.

9. Use of the Website

You agree not to:

• Use the website for unlawful activities
• Try to disrupt or break the website
• Copy or misuse our content, images, or designs
• Interfere with our security features
• Upload harmful files or software

Any violation may result in account suspension.

10. Intellectual Property

All product designs, images, software, layouts, content, and branding on our website belong to SMA-Flax Technovate Pvt. Ltd.

You may not copy, reuse, publish, or distribute them without our permission.

11. Limitation of Liability

We provide all services “as is,” without guarantees.

We are not responsible for:

• Loss caused by misuse
• Loss caused by third-party shipping
• Loss caused by incorrect information provided by you
• Business loss due to delays or product issues

Our total liability will never exceed the amount you paid for your order.

12. Modifications

We may update these Terms at any time.
Changes will be published on our website.
Continued use of the website means you accept the updated Terms.

13. Termination

We may suspend or terminate your access if:

• You violate these Terms
• False information is provided
• Fraud or abuse is detected

You may also request account deletion by emailing contact@support.flax.co.in.

14. Governing Law

These Terms are governed by the laws of India.
Any disputes will be handled in the courts of New Delhi, India.

15. Privacy

Please read our Privacy Policy to understand how we collect and use your data.

16. Contact Information

If you have any questions, contact us:

SMA-Flax Technovate Pvt. Ltd.
Email: contact@support.flax.co.in
Website: https://flax.co.in

17. International Orders

We ship globally.
Buyers are responsible for customs, duties, and local regulations in their country.

18. Support

We do our best to provide support, but we do not guarantee 24/7 assistance.
Support is available by email only.

19. Additional Policies

Your use of the site may also be governed by:

• Privacy Policy
• Shipping Policy
• Refund Policy
• Warranty Policy

These documents are part of the Terms.

NEXT: "WHAT WE DO" TEMPLATE FOR YOUR WEBSITE / ALIBABA

Below is a simple, direct section you can paste anywhere.

WHAT WE DO — SMA-FLAX TECHNOVATE PVT LTD

We manufacture NFC and acrylic products that help businesses improve identity, branding, and customer engagement.

We produce:

• NFC review plates
• NFC table stands
• NFC business cards
• QR + NFC hybrid displays
• Acrylic signage and branding plates
• Custom office boards and nameplates
• Metal and acrylic business displays
• Event and corporate identity products

Our capabilities:

• Commercial UV and pigment printing
• CNC cutting and engraving
• Original NXP NFC chips
• Full custom branding
• Fast sampling and production
• Export-grade packaging

Who we serve:

• Restaurants
• Retail stores
• Hotels
• Salons
• Clinics and offices
• Corporate brands
• Events and exhibitions

Our focus:

Strong materials, clear branding, smooth NFC performance, and reliable quality from start to finish.